It has become appallingly obvious that our technology has exceeded our humanity.
– Albert Einstein
Now customers can utilize the same brainpower to help do their taxes as doctors use to help diagnose cancer. Is this a great thing? Just wondering…
On the surface, it sounds quite intriguing. Underneath the surface it sounds a bit … scary.
Watson is an artificial intelligence computer that was developed by IBM. IBM is reportedly now looking to develop its artificial intelligence technology into a multi-billion dollar business. That’s fine. Even Staples and Macys are jumping onto the Watson bandwagon to help guide shoppers through stores.
However, does anyone else have a problem with the concept of needing artificial intelligence to help professionals navigate through their tax preparation, as offered by a major tax preparer? What about the millions of people who do their taxes on their own. Is our human intelligence no longer adequate enough to properly prepare our taxes? If so, is using artificial intelligence the answer?